IBA WEBSITE ASSISTANCE

we are excited to share our new website with you. we hope it is a resource you can rely on to keep informed, up skill and stay connected with your peers. 

There are many moving parts to the website in which you can find guidance via the step by step instructions below. We thank you in advance for your patience as we update and continue to add features to the site.

If you would like to provide feedback about the new site please email Kate Paterson Head of Industry Development kate.paterson@iba.org.au.

If you would like to check the status of your membership please contact Anna Reissig Marketing and Membership Coordinator anna.reissig@iba.org.au

 

SETTING UP YOUR PERSONAL ACCOUNT: COMPANY ADMINISTRATORS

  • Go to the home screen click the SIGN IN link on the top right hand side of the home screen. Enter your username and password.   
    • If you have not set up your password as yet, please follow the prompts. 
  • Once you have logged onto your account you will be taken to the home screen. 
  • Click on the MY ACCOUNT tab on the top right hand side of the home screen.
  • This is your personal account page for company administrators.
    • The company administrator is the account manager of your business.
    • This account has access to set up accounts for internal staff, pay membership dues and final approval on staff purchases such as tickets to IBA events.

  • Here you can personalise your own page with the below details;
    • Upload a profile image
    • Audit the spelling and contact details transferred over from your first application
    • Enter your job title, email mobile etc
    • Enter your education and past experience
      • This is useful for if you would like to Judge or become an Associate Judge for the Indies Awards, or would like to join an IBA project group or online forum.
      • If you are a brewer; where have you brewed before? What training have you had?
    • When entering your address we recommend entering your business address.

UPDATING EMAIL PREFERENCES

  • Click on the EMAIL PREFS tab next to the ABOUT ME tab.  
  • Here you will find the different information streams you can subscribe to. 
    • These are your personal preferences and will not be attached to your business account. 
    • If you subscribe to multiply streams don't panic we won't be sending you multiple emails, many of these topic notifications will appear on your member portal dashboard. 
    • You can unsubscribe and resubscribe at anytime. 
    • Make sure you hit SAVE often.

 

activating/updating your members directory listing

  • The new IBA Members online directory now allows you to search for other members, supporting venues and people. It is up to you if you would like to be publicly listed on this site. 
    • NOTE: All new and existing BUSINESS members  are automatically published on the site. It is up to company administrators to deactivate this listing of this is not required. 
    • This also includes Brewery In Planning members. 
  • Log into your MY ACCOUNT page and click on the ACCOUNT ADMIN tab. Select YES or NO to be listed on the public directory.
    • NOTE: The People and Brewers In Planning directory is only accessible to logged in current members.

setting up your business account

  • To set up your business account you must be the COMPANY ADMINISTRATOR for your businesses profile. If you are a staff member your account will be automatically connected to your workplaces account. 
  • Log into your MY ACCOUNT page and click on the CLICK HERE TO MANAGE MY COMPANY button to the right of your profile page.
    • NOTE: This is your directory of information that will be shared on the public directory. 

  • This is your master business directory portal. You can;
    • Upload your business logo. Allowed file formats are: GIF, JPG, PNG, BMP. Max file size is 2MB.
      •  NOTE:  If you did not submit a logo from your original application then the IBA has added a holding logo to your account.
      • NOTE: If you an Associate Member your business portal will have different information requests but the steps are the same for brewery members. 
    • Audit and update your business details. Remember this is your public facing listing so please include a generic email address. i.e info@company.com.au

  • Continue to follow the tab prompts and complete the information requested. 

ADDING STAFF TO YOUR BUSINESS ACCOUNT

  • You can add as many staff accounts as you wish. From accounts to packaging line staff. Add who you think will get the most benefit from the resources available through the IBA. Staff members can manage their own profiles, what forums and content they engage with to applying to judge or volunteer at industry events. They have full access to all IBA benefits including ticket discounts and the online resources portal which includes webinars, podcasts, downloadable technical documents and previous BrewCon presentations.  
    • NOTE: If a staff member no longer works for your company it is up to you to remove them from your business account. They may re-join access to the members portal if their new employer is an IBA member and will link them to their business account. The IBA will keep non active profiles on file for 24 months. 

To add a staff member contact select the CLICK HERE TO MANAGE COMPANY button. Make sure you are on your business account and not your personal account.

  • Select the STAFF / ROSTER tab on your profile.

  • Select the ADD NEW STAFF MEMBER button. Follow the prompts. 
  • You will set their password that you can either pass onto your staff member, or they can use the "forgot password" reset button once they receive access. 

Complete the appropriate data requests as prompted. The system will automatically link them to your business profile.  

  • If you manage more than one business please contact membership@iba.org.au to connect your business relationship in the system.

  • Once you hit save, a preview of the contact you have inputted will appear. Check these details are correct. 
  • Assign them as a MEMBER - Not a Company Administrator as this is your role! 
    • NOTE: If you leave the business a new Company Administrator will need to be assigned. This area is where role permissions are granted.
    • NOTE: If someone has left your business that was the Company Administrator please contact membership@iba.org.au to re-assign your permission settings. 

  • Once you hit save and close, a preview of the contacts you have inputted will appear. Check these details are correct. 

  • Once you hit save and close, a preview of the contacts you have inputted will appear. Check these details are correct. 
  • You staff member will receive a welcome email from the IBA and will be able to access IBA benefits straight away.

Any problems at all please contact IBA HQ. membership@iba.org.au or (03) 9417 3105

 

team members passwords and access

There are two ways to grant your staff their log in credentials. 

  •  Send them the link to the iba.org.au SIGN IN page via the email address you registered their account with.
  • Request your staff to follow the FORGOT PASSWORD prompts to complete their registration.

OR

  •  Select the hyperlink of their name in your CONTACTS tab on your business profile.
  • Click the ACCOUNT ADMIN TAB.
  • Change the password for them.
  • Send them the link to the iba.org.au SIGN IN page via the email address you registered their account with and let them know their new password. They can change this once they have logged in and accessed their profile. 

UPLOADING MEMBERS OFFERS 

An exciting new addition to the IBA website is members can now self manage their promotion of providing members only benefits.

  • Log into your BUSINESS ACCOUNT via your personal account.
    • Please refer to SETTING UP A BUSINESS ACCOUNT via the QUICK LINKS on the right hand side panel.
  • Once in your BUSINESS ACCOUNT, click on the MEMBERS homepage menu navigation and select MEMBERS OFFER from the drop down options. 

  • This will take you to the MEMBERS OFFERS page. At the top of the page you will see the button CREATE NEW LISTING

  • This will take you to the MEMBER OFFER LISTINGS population form. 
  • Populate the fields as required. 
    • The Details 1 and 2 section is simply to give you more room to explain your offering. You do not need to fill these in if it is not appropriate.
  • As you scroll down you will see a StartDate and EndDate. Your offer must have a campaign period to ensure fresh and relevant content is provided to members. 
    • If you would like your Members Offer to go live as soon as it is approved by IBA management then chose todays date.
  • The contact name, phone and email is to enter the sales person managing the campaign. 
  • Once you are satisfied with your listing, hit the AD MEMBER OFFER tick box.

  • IBA Management will receive a notification that your Member Offer is pending approval. 
  • Once approved you will receive an email and notification on your members portal dashboard. 
  • Your listing will appear on the MEMBERS OFFERS directory as soon as it is approved. 
  • You can check this by selecting MEMBERS tab on iba.org.au and selecting the MEMBERS OFFERS from the drop down menu. 

members please note

For existing members please refer to the email the IBA have sent you on how to access your username and password details. If you have not received this email please be patient with us as we contact all members.

For new members please refer to JOIN menu link on the homepage. This will take you to a step by step guide to become a member.

For trade supporters we are in the processing of setting up your online accounts. Please be patient with us during this time. It will be worth it we promise!